Terms of service

Terms of Service

ACCEPTANCE

This website is operated by Hadassha ("Hadassha", "we", "us", or "our"). Your use of the website is conditional upon your acceptance and compliance with the terms, conditions, notices and disclaimers set out below ("Terms and Conditions"). Your use of the website constitutes your agreement to the Terms and Conditions.

Hadassha reserves the right to amend the Terms and Conditions at any time and without prior notice to you. Your continued use of the website after any amendment becomes effective constitutes an agreement by you to abide and be bound by the Terms and Conditions, as so amended.

CAPACITY

The products on the website are only available for sale to individuals who can make legally binding contracts. By placing an order on our website, you confirm that you are at least 18 years of age or have the consent of a parent or legal guardian.

ORDERS

Any order placed by you in the manner described on this website is an offer by you to purchase a particular product for the price (including delivery and other charges and taxes) specified on this website at the time you place your order, subject to these Terms and Conditions. Once an order is processed and dispatched, it cannot be cancelled.

Hadassha reserves the right to accept or reject your offer for any reason, including, without limitation, the unavailability of any product, an error in the price or the product description posted on this website, or an error in your order. Your contract with us only comes into existence when we send you confirmation of receipt of your order and payment.

REFUNDS & RETURNS

The circumstances in which we are obliged to make a refund or accept a return are detailed in our Refund Policy, available at https://hadassha.com/policies/refund-policy.

PRIVACY

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Policy, available at https://hadassha.com/policies/privacy-policy.

We only store data such as your name and email address to enhance our relationship with you through email updates, direct mail, and other forms of interaction. This way, we can continue offering you the best products and services.

PAYMENT SECURITY

All card payments are processed securely through Shopify Payments. Hadassha does not store your credit card information at any time. All transactions are encrypted and processed in compliance with Payment Card Industry Data Security Standards (PCI DSS).

Your credit card number is used exclusively by Shopify Payments for purchase processing purposes and is never stored in our records after the transaction is completed.

CONTACT US

If you have any questions about these Terms and Conditions, please contact us at sac@hadassha.com. Our customer service team is available Monday to Friday, 09:00–18:00 GMT.